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frequently asked questions
Everything you need to know about our Japan guides, hotel recommendations and editorial partnerships.

Our website is designed to make choosing accommodation in Japan easier. Explore our hotel comparisons, destination guides and curated accommodation recommendations to discover properties suited to different travel styles, budgets and preferences.
From luxury hotels to sophisticated city hotels in Tokyo, our guides help you compare locations, facilities and accommodation options before booking.
For personalised booking assistance, we recommend contacting your chosen hotel or booking provider directly.
Japan Our Way is an independent travel publication. Our recommendations are developed using detailed research, official hotel information, published guest feedback and destination insights.
We consider location, amenities, accommodation options and suitability for different travellers when preparing our guides.
We do not claim to have personally stayed at or inspected a property unless that experience is explicitly stated.
Our Where to Stay guides help you explore Japan’s hotels, traditional ryokans, resorts and private accommodation. We explain what to consider when choosing a stay, from location and transport connections to comfort, budget and the experience you’re looking for.
Whether you’re planning city adventures, a mountain escape or a relaxing onsen stay, our guides help you compare your options and find accommodation that suits your trip.
Absolutely. Helping visitors experience Japan respectfully is at the heart of Japan Our Way. With Una’s local perspective, we explain everyday customs and the reasons behind them, so you can feel more comfortable navigating unfamiliar situations.
Our Japanese Etiquette guides cover topics such as public transport, dining, chopsticks, onsen visits, photography and visiting shrines and temples. Customs can vary by setting, so we also encourage you to follow signs and guidance from your hosts. You don’t need to know everything before you arrive—curiosity, consideration and a willingness to learn are a wonderful place to start.
Japan Our Way welcomes enquiries from hotels, resorts, hospitality groups and tourism businesses interested in relevant editorial or commercial collaborations.
We consider partnership opportunities that align with our publication’s focus on quality accommodation, exceptional experiences and useful travel information.
Commercial relationships do not guarantee favourable editorial coverage. Where content is sponsored or commercially influenced, we aim to disclose this clearly.
Please use our contact form to introduce your property or proposal.
Yes. We welcome recommendations from hotels, tourism operators and readers who would like to bring a property or experience to our attention.
While we cannot guarantee coverage, relevant suggestions may be considered for future destination guides, accommodation comparisons and editorial features.
Please include the property’s name, location and any relevant information when contacting us.
For media enquiries, editorial partnerships, advertising opportunities and other business proposals, please use the contact form on this page.
Include a brief introduction, the nature of your enquiry and any relevant links or supporting information.
We review submissions and respond where an opportunity aligns with our editorial direction.
